hhi77 Privacy Policy

Introduction and Scope

This Privacy Policy ("Policy") applies to the website hhi77.cam and all related services operated by hhi77 ("we", "us" or "the Platform"). When you register on our site, play a game, place a sports bet or contact us, you accept the terms described in this Policy.

hhi77 operates a secure and reliable online casino and sports betting platform for users in Bangladesh. We place the highest importance on the privacy of your personal information and are committed to ensuring its proper protection.

What Information We Collect

hhi77 may collect the following types of information in order to provide its services:

A. Personal Identification Information

• Full name and date of birth (for age verification)
• National ID card or passport number (for KYC verification)
• Current address and contact details
• Email address
• Mobile number (linked to bKash, Nagad or Rocket transactions)

B. Financial Information

• Deposit and withdrawal transaction history
• Bank account details (if bank transfer is used)
• Mobile banking numbers (bKash, Nagad, Rocket)
• Transaction amounts and timestamps

C. Activity and Technical Information

• IP address and device identifier information
• Browser type and operating system
• Site browsing history and session duration
• Gaming history and betting activity
• Information obtained from cookies and similar tracking technologies

D. Communication Information

• Content of messages sent via live chat or email
• Records of complaints and requests
• Summaries of customer service interactions

Purpose of Information Collection

hhi77 uses your information for the following legitimate purposes:

• Account Management: Registration, login verification and ensuring account security.
• Identity Verification (KYC): Preventing access by minors and combating fraud.
• Financial Transaction Processing: Executing deposits and withdrawals and maintaining transaction records.
• Customer Service: Responding to questions, complaints and support requests.
• Responsible Gaming: Identifying unusual behaviour and providing support to problem gamblers.
• Security and Fraud Prevention: Monitoring and investigating suspicious activity.
• Service Improvement: Analysing user experience and improving the platform.
• Marketing Communications: Sending relevant offers and promotional information with your consent.
• Legal Compliance: Adhering to applicable laws and regulations.

Information Sharing and Disclosure

hhi77 never sells or rents your personal information. However, information may be shared with third parties in the following limited circumstances:

Service Provider Partners

Payment processors (bKash, Nagad, Rocket, bank transfer), technology service providers and gaming software suppliers are an essential part of our service. These partners receive only the information necessary to deliver their specific services and are required to comply with the strict privacy standards we set.

Legal Obligations

Where disclosure of information is required by a court order, a statutory authority's request or applicable law, we may do so. In such cases we always follow a minimum disclosure policy.

Business Transfers

In the event of a merger, acquisition or asset sale, your information may be transferred. In such circumstances we will notify you in advance and the new controller will be bound to maintain the same privacy standards.

Information Storage and Security

hhi77 uses industry-standard technology and practices to protect your information. Our security measures include:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure Servers: Data is stored in secure, access-controlled data centres.
• Two-Factor Authentication: Additional verification for sensitive account access.
• Regular Security Audits: Periodic testing to identify system vulnerabilities.
• Access Controls: Only authorised personnel may access specific information.

Data Retention Periods

We retain information for the following periods while your account is active and after it is closed:

• Financial transaction records for a minimum of five years after account closure
• KYC and identity verification documents for five years after account closure
• Communication records for up to three years
• Information related to a legal dispute will be retained until that dispute is resolved

Once a specified retention period ends, we delete or anonymise the information using secure methods.

Cookies and Tracking Technologies

The hhi77 website uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, game history).
• Analytics Cookies: Used to analyse site usage patterns and improve our service.
• Marketing Cookies: Used to send relevant promotional information with your consent.

You can manage cookies through your browser settings. However, disabling cookies may limit some functionality of the site.

Your Rights

As a user of hhi77, you have the following rights regarding your personal information:

• Right of Access: Request to know what information we hold about you.
• Right of Rectification: Request correction of inaccurate or outdated information.
• Right of Erasure: Request deletion of your information in certain circumstances (within the limits of legal obligations).
• Right to Restrict Processing: Request that processing of your information be suspended in certain circumstances.
• Right to Portability: Request a copy of your information in a machine-readable format.
• Right to Object: Object to the use of your information for marketing purposes.
• Right to Withdraw Consent: Withdraw consent at any time for any processing carried out on the basis of consent.

To exercise these rights, contact us directly. We will review your request within 30 working days.

International Data Transfers

Due to our technology infrastructure and gaming software providers, your information may sometimes be processed outside Bangladesh. In such cases we ensure that:

• Adequate data protection exists in the recipient country.
• Any international transfer is carried out under appropriate contractual safeguards.
• Third-party processors are contractually bound to comply with our privacy standards.

Protection of Minors

hhi77 strictly does not provide services to individuals under the age of 21. We take age verification steps at registration and may request additional documentation if a person is suspected of being a minor.

We never knowingly collect or store information relating to minors. If we become aware that a minor's information is in our system, we will immediately delete that information and close the relevant account.

Third-Party Links and Services

The hhi77 website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites. We advise you to read the privacy policy of any third-party site before visiting it.

Our gaming software providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, JILI and others) operate their own privacy policies. Technical data may be shared with these providers while you play games on our platform.

Policy Updates

hhi77 reserves the right to update this Privacy Policy from time to time. If any significant change is made, we will notify you in the following ways:

• Displaying a clear notice on the website
• Sending a notification to your registered email address
• Updating the "Last Updated" date at the top of this page

Continuing to use the site after a change means you agree to the updated policy. If you do not agree to the change, please contact us to close your account.